Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mo-riginals@yahoo.com. If your return is accepted, we’ll work with you to coordinate the return shipping process, including instructions on how and where to send your package. Please note, you are responsible for any shipping charges to make the return. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at mo-riginals@yahoo.com.

Damages and issues
Please inspect your order immediately upon receipt and contact us ASAP if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Shipping charges for you order will not be refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too.